Introducing the new HCE web store

Published: 5th July 2023

We are thrilled to announce the launch of our new HCE web store for our medical ecommerce platform, marking a significant milestone in our commitment to revolutionise the way medical supplies are procured and delivered to you.

Within this exciting update, we aim to create a seamless and user-friendly online shopping experience for healthcare professionals, patients, and caregivers alike.

We have included a range of updated features based on customer feedback:

Enhanced User Interface & Navigation

Our revamped website boasts a fresh and modern user interface, designed with our users in mind. We understand the importance of easy navigation, and our intuitive layout ensures that visitors can effortlessly browse through our extensive range of medical supplies, devices, and equipment. With streamlined categories, search filters, and personalised recommendations, finding the right products has never been easier.

Optimised Mobile Experience

We have invested significant efforts in optimising our new HCE web store for seamless mobile browsing. Whether accessing the platform through a smartphone or tablet, users can now enjoy a consistent and fully responsive experience. Our mobile-friendly design ensures that healthcare professionals can conveniently order supplies on-the-go, facilitating efficient and time-saving procurement processes.

Live Stock Updates

We’ve introduced the ability to view current stock levels for each item and the expected lead time for products. We’re aiming to make ordering simple and transparent, ensuring you have a good understanding of when you can expect delivery of your medical goods.

Secure and Reliable Transactions

Maintaining the highest standards of data security and privacy is our utmost priority. With the launch of the updated website, we have implemented robust encryption and protection measures to ensure the confidentiality and integrity of all transactions. Our customers can shop with confidence, knowing that their sensitive information is safeguarded throughout the purchasing process.

Enhanced Customer Support

We value the feedback of our customers, as it plays a crucial role in driving continuous improvement. Our updated website includes enhanced customer support features, such as live chat functionality and comprehensive FAQs. We encourage our users to provide feedback, ask questions, and seek assistance whenever needed.

Returning customers will be able to access their account. To do so you will be required to reset your password.

Want more info about products & services?

If there something you need help with or maybe need to request a quote, please don't hesitate to give us call.

Trusted UK medical supplier for over 20 years

Established in 2000 – Working alongside GP Surgeries, Hospitals & Organisations Worldwide